QUESTIONS, ANSWERED.
When does my next box ship?
Your first order ships right away. Refills follow the schedule you picked, counted from that first order. Your account shows the next ship date anytime.
How do I skip or pause?
From your account, in a couple of taps: skip a box, pause the schedule, or change the timing. No phone calls.
How do I cancel?
From your account, online, anytime. No phone calls.
Can I subscribe to a kit?
Kits are one-time boxes. Subscriptions live on the singles, so you refill only what you actually run out of.
What if a box runs out early?
Choose a faster available schedule or add another box. If it is already on the fastest schedule, increase the quantity. You can make those changes from your account.
Still stuck?