Shipping policy
Shipping Policy
At X-All, we’re committed to getting your order to you quickly and safely.
Processing Times
All orders are processed and shipped within 1–2 business days from the time your purchase is confirmed. You’ll receive a tracking number via email as soon as your order ships.
Delivery Estimates
| Region | Carrier | Estimated Delivery Time |
|---|---|---|
| United States | USPS / UPS | 3–6 business days |
| Canada | Canada Post / UPS | 5–10 business days |
Please note: Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or weather conditions.
Tracking Your Order
Once your order ships, we’ll send you a tracking email so you can follow it every step of the way. If you haven’t received tracking information within 3 business days, feel free to contact us.
Lost, Stolen, or Delayed Packages
We are not responsible for packages marked as “Delivered” by the carrier. If your package appears lost or was stolen, please contact the carrier directly. For unresolved issues, you can also reach out to our team at support@x-all.com.